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Common questions


Arrival is from 4 p.m. and departure before 11 a.m.

No. Unfortunately, we do not accept any exceptions in this sense

Within 7 days of the end of the stay.

No. Arrival is done independently using a digital lock.

You will receive the access codes by email 24 hours before your arrival, from the booking platform used. (e.g.: bnbCopilote, Airbnb, etc.)

No. Our calendars are only open 6 months in advance.

Our prices change according to demand and are updated daily. Depending on traffic and depending on high and low seasons, prices may increase or decrease without notice.

Please note : once the reservation is complete, the price no longer varies.

Yes, all units have a Keurig machine and coffee capsules for your stay. Tea and sugar are also included

No. The indicated capacity of each unit must be respected.

The units

Yes, all units give you access to WiFi. You will receive the code and the name of the network with instructions by email the day before your arrival.

No. All units are 100% smoke-free, as are the common areas of the complex. Outside, you must respect the distance of 9 meters from the entrance out of respect for other tenants.

Bedding – bathroom products – appliances – crockery – coffee – sugar – salt & pepper – tea.

Yes, with the exception of 416 (Le Artsy)

Yes, with the exception of 416 (Le Artsy), each unit includes an indoor parking space.

The majority of our units do not have cable, but for the most part there is access to Netflix.

The complexe

No. Unfortunately, this is not possible.

Unfortunately, no place is provided for this purpose. It is forbidden to enter a bicycle both in the unit and in the complex.

The complex is located a 15-minute walk from Old Quebec and a 25-minute walk from the Château Frontenac and the Dufferin terrace.

You will find a waste chute on each floor of the building.

No unit has a BBQ and it is forbidden to use one on the balcony. As soon as spring is well established, a gas BBQ is available to you on the terrace common.

Hours of operation are 9 a.m. to 10 p.m.

You can enjoy the terrace as soon as spring is well established

Please contact us at 418-800-2217 to let us know your needs.We will see together if they suit you.